SHIPPING & RETURNS
SHIPPING
We ship worldwide.
Due to the wide range of classic Datsun parts we sell, international shipping costs vary significantly depending on the item and destination.
After your order is placed, we will calculate the exact freight cost and send a secure payment link for shipping before your order is dispatched.
PROCESSING TIME
Orders are typically processed within 1–3 business days.
Custom or made-to-order items may take longer — we’ll let you know if that’s the case.
SHIPPING TIME
Delivery times vary depending on location and courier, but generally:
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NZ: 1–3 business days
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International: 5–10+ business days
SHIPPING COSTS
Shipping is calculated at checkout based on your location and order size.
TRACKING
Once your order has been dispatched, you’ll receive tracking details so you can follow its progress.
DELAYS & ISSUES
While we do our best to get your order to you quickly, delays can sometimes occur due to courier or external factors.
Z Parts NZ is not responsible for:
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Courier delays
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Lost or stolen parcels once marked as delivered
If something doesn’t look right, contact us and we’ll help where we can.
RETURNS & EXCHANGES
We want you to be happy with your purchase.
Change of Mind
We accept returns within 14 days of delivery for unused items in original condition and packaging.
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Return shipping is the buyer’s responsibility
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Original shipping costs are non-refundable
FAULTY OR INCORRECT ITEMS
If you receive a faulty or incorrect item, please contact us within 7 days of receiving your order.
We will:
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Replace the item, or
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Offer a refund where appropriate
Photos may be required to help us assess the issue.
NON-RETURNABLE ITEMS
The following items cannot be returned:
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Custom or made-to-order parts
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Items that have been installed, used, or modified
HOW TO REQUEST A RETURN
To start a return, please contact us with:
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Your order number
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A brief description of the issue
We’ll guide you through the next steps.
CONTACT
For any shipping or returns enquiries, please CONTACT US.